Webinar - The digitization of financial services: humanization or dehumanization?

On April 7th, TagPay and Financial Afrik will organize a panel discussion about the next-gen Core Banking System and its impact on financial services and customer relationships. This webinar aims to illustrate the evolution and digital transformation of the retail banking market.

TagPay and Financial Afrik, through a panel of experts, want to show that these latest technologies allow the design of new business models to improve the humanization of financial services and facilitate financial inclusion. The webinar will cover the following questions:

  • How can the banking customer relationship improve with digital services?
  • How can the humanization of financial services build new business models and profitability sources for a bank? 
  • How can next-gen Core Banking System solve the issues emerging from the health crisis?


  • Introduction about the FinTech market and the next-gen CBS by Yves Eonnet, CEO of TagPay
  • Panel discussion about the humanization of financial services and current banking stakes on the African market - moderated by Financial Afrik 
  • Feedback from clients and business models offered by TagPay solution
  • Q&A

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    The Digitization of Financial Services


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